Tech Support For
What are the 3 levels of technical support?
Tier 1 – * Freeadmin2023-10-11T20:20:57+00:00
Support for basic technical issues.
If no solution is readily available, the issue is escalated to Tier 2.
Only Tier 1 is FREE, higher Tier issues will be quoted for.
Tier 2admin2023-10-11T20:21:18+00:00
Support for higher than basic technical issues.
Experienced and knowledgeable technicians assess issues and provide a quote for solutions for problems that cannot be resolved by Tier 1.
Only Tier 1 is FREE, higher Tier issues will be quoted for.
* Tier 1 solutions are provided FREE.
How It Works…
- Fill in the Form below. Please give as much detail about your technical issue as possible.
- We contact you with either the solution, or the cause of your issue which can lead to a solution.
- If your problem is complex or not quickly solved, we may need to escalate the issue to Tier 2 or higher and quote for the solution.
- No obligation to pay anything until you accept any quotes provided by us.
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